მომსახურების პირობები

Terms of Service

Overview

Welcome to Tbiloom! The terms "we", "us" and "our" refer to Tbiloom. Tbiloom operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tbiloom is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced within them (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and have given consent to allow any minor dependents to use the Services under your supervision.

To use the Services, including browsing our online store or purchasing any products, you may be asked to provide certain information, such as your name, email address, delivery address, and payment information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account. You may not transfer, sell, or assign your account to any other person.

Section 2 — Our Products

We make every effort to display our products as accurately as possible. However, please note that colors and product appearance may differ from how they appear on your screen, depending on your device and its settings.

Because our products feature machine embroidery on textile garments, slight variations in stitching, placement, and color are a natural characteristic of the craft and are not considered defects.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Tbiloom reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted.

Because our products are made to order, please review your order carefully before submitting it. As production begins promptly after an order is confirmed, we may be unable to accommodate changes or cancellations after acceptance.

Your purchases are subject to our Refund & Exchange Policy.

Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be shown in your order confirmation. Prices are listed in Georgian Lari (GEL).

You agree to provide current, complete, and accurate purchase and payment information for all purchases. You represent and warrant that you are authorized to use the payment method you provide, and that you will pay all charges incurred at the posted prices, including any applicable shipping and taxes.

Section 5 — Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer products to the carrier, responsibility for the shipment passes to the carrier and, upon delivery, to you.

Section 6 — Intellectual Property

Our Services, including all trademarks, brand elements, text, images, graphics, designs, embroidery designs, product photography, reviews, video, and audio, as well as the selection and arrangement thereof, are owned by Tbiloom or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

Tbiloom's name, logo, designs, and slogans are trademarks of Tbiloom. You must not use them without our prior written permission. Shopify's name, logo, and related marks are trademarks of Shopify. All other names and marks are the property of their respective owners.

Section 7 — Optional Tools

You may be provided access to third-party tools as part of the Services, which we neither monitor nor control. Access to such tools is provided "as is" and "as available" without any warranties or endorsement. Any use of these optional tools is at your own risk, and you should familiarize yourself with the terms under which they are provided by the relevant third party.

Section 8 — Third-Party Links

The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we are not liable for any harm related to your use of them. Please review the third party's policies before engaging in any transaction with them.

Section 9 — Relationship with Shopify

Tbiloom is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Tbiloom. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Tbiloom, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Tbiloom.

Section 10 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties, which may be located in countries other than where you reside, in order to provide the Services to you. Please review our Privacy Policy for more details.

Section 11 — Feedback

If you submit any ideas, suggestions, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use and the promotion of our Services.

You represent and warrant that you own or have all necessary rights to your Feedback, and that it will not violate these Terms or the rights of any third party. We are under no obligation to keep Feedback confidential, to pay for it, or to respond to it. We may, but are not obligated to, remove Feedback that we determine to be unlawful, offensive, or otherwise objectionable.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally there may be information in the Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information, or cancel orders, if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 13 — Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to violate any applicable laws or regulations; (c) to infringe upon the intellectual property rights of us or others; (d) to harass, abuse, or harm any person; (e) to transmit false or misleading information; (f) to send unsolicited advertising or spam; (g) to impersonate any person or entity; (h) to upload viruses or malicious code; (i) to collect or track the personal information of others; or (j) to interfere with or circumvent the security features of the Services.

We reserve the right to suspend, disable, or terminate your access at any time, without notice, if we determine that you have violated any part of these Terms.

Section 14 — Agents

14.1 This section ("Agent Terms") applies if you use, enable, or cause the deployment of an Agent to access or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity, without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in accordance with Section 14.4. No Agent may access the Services if we have requested that it refrain from doing so.

14.3 We may limit, including by technical measures, whether and how any Agent accesses and interacts with the Services.

14.4 Agents must: (i) identify in all HTTP/HTTPS requests that the request is from an Agent and disclose its name using the user agent string "Agent/[agent name]"; (ii) not conceal that access or interactions come from an Agent, including by mimicking human behavior or circumventing CAPTCHAs; (iii) respond truthfully to any prompt seeking to determine whether interactions come from a human or a computer; and (iv) not circumvent any measure intended to control how Agents access the Services.

Section 15 — Termination

We may terminate this agreement or your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, and Privacy Policy.

Section 16 — Disclaimer of Warranties

The information presented through the Services is made available for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information, and any reliance you place on it is at your own risk.

EXCEPT AS EXPRESSLY STATED BY TBILOOM, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT FULLY APPLY TO YOU.

Section 17 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL TBILOOM, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless Tbiloom, Shopify, and our respective affiliates, officers, directors, employees, agents, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising out of (1) your breach of these Terms, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

Section 19 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed. Such determination shall not affect the validity of the remaining provisions.

Section 20 — Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies posted by us, constitute the entire agreement between you and us, superseding any prior agreements or communications, whether oral or written.

Section 21 — Assignment

You may not transfer or assign these Terms or any of your rights or obligations under them without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

Section 22 — Governing Law

These Terms of Service, and any separate agreements whereby we provide you Services, shall be governed by and construed in accordance with the laws of Georgia. You and Tbiloom consent to the jurisdiction of the courts located in Tbilisi, Georgia, for the resolution of any disputes.

Section 23 — Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

Section 25 — Contact Information

Questions about these Terms of Service should be sent to us at tbiloom@gmail.com.

Our contact information